All Deposits for Castaway with Southern Ground are non-refundable. Because of the unique nature of the Event, Southern Getaway, LLC has a very strict cancellation policy. The Event HIGHLY recommends that all guests purchase travel insurance.
If you cancel between September 6th - October 9th you will receive a 50% refund of any monies paid into your reservation beyond your non-refundable deposit and any add-ons purchased.
Beginning October 10th, Castaway with Southern Ground becomes non-refundable.
All cancellations must be submitted in writing by completing a cancellation form. The date that the written notice of cancellation is received will determine the applicable cancellation fees. NO EXCEPTIONS WILL BE MADE.
Cancellations are only accepted from the Lead Guest with the understanding that the entire reservation will be cancelled. We do not accept individual guest cancellations.
There will not be any refunds given for unused tickets, cancellations received after October 9, 2017, for those who do not show up on time for the event, or for any other similar or dissimilar reasons once Castaway with Southern Ground has begun.
If you wish to cancel your reservation, please complete the Cancellation Form below.